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STORIES by TOPIC

Discover the stories that relate to the areas you want to know more about.

Program Challenges
Patient and Family Challenges
Topics

Program Challenges
Patient and Family Challenges
Topics
  • A health system approach to opioid safety
    Duke has taken a broad approach to opioid safety. This has included developing guidelines and tools. The next step involves reaching out to our clinicians.
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    By: Lawrence Greenblatt | December 17, 2015 |Patient and Family Challenges: Understanding Medication Instructions |Topics: Establishing a program, Measuring and improving, Organizational buy-in
  • Reducing emergency department overuse with the E.C.H.O Program (Emergency Care Helping Others)
    The E.C.H.O Program helped reduce the overuse of the emergency department (ED) as a primary care provider (PCP) by uninsured and underinsured patients.
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    By: Christine Nesheim | December 1, 2015 |Patient and Family Challenges: Low Health Literacy |Program Challenges: Limited Resources |Topics: Effective teamwork, Establishing a program, Identifying causes of readmission
  • Patient centered approach to reducing readmissions
    We utilized LEAN performance improvement tools to analyze readmissions and implement improvements to reduce readmissions.
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    By: Carrie Erlinger | November 18, 2015 |Program Challenges: Coordinating Care Across the Whole Team |Topics: Effective teamwork, Identifying causes of readmission, Using resources effectively
  • Establishing bedside delivery of high-risk medications following an adverse event
    Following a patient death several days after discharge to home, HealthSouth Valley of the Sun partnered with a local pharmacy to deliver high-risk medications to patients' bedsides before discharge.
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    By: Rob Kronenberg | November 6, 2015 |Patient and Family Challenges: Understanding Medication Instructions |Topics: After-hospital care
  • [UCSF] Sample team newsletter
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    By: Amy Seng | September 3, 2015
  • [UCSF] Sample emails to SNFs
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    By: Amy Seng | August 11, 2015
  • The value of making a connection with the partner SNF
    UCSF sends partner SNFs an email with patient-specific concerns and contact information when transferring patients to them.
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    By: Maureen Carroll | August 11, 2015 |Program Challenges: Coordinating with Outpatient Care |Topics: After-hospital care
  • Knowing when to start goals of care conversations
    UCSF recommends that care teams start goals of care conversations after three readmissions to explore alternatives to hospitalization.
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    By: Maureen Carroll | August 7, 2015 |Patient and Family Challenges: Empowering Patients |Topics: After-hospital care, Identifying causes of readmission, Using resources effectively
  • Using patient stories to gain understanding and initiate org change
    UCSF’s care transitions team uses patient stories to help the medical team connect emotionally with their program and patients
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    By: Maureen Carroll | August 7, 2015 |Program Challenges: Building Commitment for Care Transitions, Coordinating Care Across the Whole Team |Topics: Effective teamwork, Organizational buy-in
  • Employing pharmacists and pharm techs to tackle med rec and education
    At El Camino Hospital, pharmacists and pharmacy technicians play a key role in medication reconciliation and education.
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    By: Ruth Zaltsmann | June 24, 2015 |Patient and Family Challenges: Low Health Literacy, Understanding Medication Instructions |Topics: Effective teamwork
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